Terms & Conditions for Dental Practices Receiving Locum Dental Nurses
By engaging CSA Ltd to provide nursing staff, the practice (hereinafter referred to as “the Practice”) agrees to be bound by these Terms and Conditions.
These Terms and Conditions govern:
• The responsibilities and obligations of the Practice;
• Payment, invoicing, and cancellation policies;
• Health, safety, and compliance requirements;
• Confidentiality, data protection, and safeguarding;
• Liability, indemnity, and dispute resolution.
By accepting or requesting services from CSA Ltd, the Practice acknowledges that it has read, understood, and agrees to comply with all provisions herein.
1.1 CSA Ltd will supply qualified locum dental nurses to the Practice on a temporary or shift basis.
1.2 Nurses supplied remain employees or contractors of CSA Ltd and are not employed by the Practice.
1.3 CSA Ltd retains the right to withdraw or replace a nurse if professional standards, compliance, or conduct issues arise.
2.1 The Practice must provide a safe working environment compliant with all health and safety laws and regulations.
2.2 The Practice must provide adequate supervision and instructions to the nurse.
2.3 The Practice must inform CSA Ltd of any risks, hazards, or special requirements before the nurse’s assignment.
2.4 The Practice is responsible for providing access to necessary equipment, PPE, and facilities for the nurse to carry out their duties safely.
2.5 The practice must show the Nurses emergency procedures, and must show them where they keep the equipment and drugs, including fire exits, first aid arrangements, sharps disposal, and spill management.
3.1 All dental practices using the services of ChairSide Assist Ltd are required to make payment within 14 days of the completed agency shift.
The Practice agrees to pay CSA Ltd for all shifts provided at the agreed rates and hours.
3.2 Invoices will be issued by CSA Ltd following the completed shift and are payable within the specified 14-day payment period.
3.3 Late payment may result in a 15% late payment charge being added to the outstanding balance. If payment remains overdue, ChairSide Assist Ltd reserves the right to suspend further nurse allocations or shift cover until all outstanding payments have been received.
3.4 CSA Ltd reserves the right to amend its rates with prior notice.
4. Cancellation and Amendments
4.1 Cancellations made less than 48 hours before a confirmed nurse shift will incur a minimum charge of 4 hours per day.
If the agency nurse has already arrived at the practice and the clinic cancels the shift, the same rule applies. The nurse is entitled to payment for a minimum of 4 hours, even if they are required to leave the practice and return home.
5.1 The Practice must ensure compliance with all relevant health, safety, and infection control policies.
5.2 The Practice must provide a full induction to the nurse regarding workplace procedures, emergency exits, and infection control.
5.3 The Practice must report any accidents, injuries, or incidents involving nurses to CSA Ltd promptly. However, CSA Ltd accepts no responsibility for such incidents, as this is outlined in the nurses’ terms and conditions.
5.4 In the event of a medical emergency or serious incident involving a nurse, the Practice must contact the nurse’s next of kin immediately, inform CSA Ltd, and is solely responsible for managing and providing treatment for the situation in accordance with applicable health and safety regulations. CSA Ltd shall not be held liable for any incident, injury, or claim arising from such events, and the Practice shall indemnify CSA Ltd against any related claims, damages, or liabilities.
6.1 The Practice must maintain the confidentiality of all personal data, patient information, and any details regarding CSA Ltd nurses.
6.2 All data must be handled in accordance with UK GDPR and relevant data protection laws.
6.3 Breaches of confidentiality may result in termination of engagement and legal action.
7.1 The Practice must maintain appropriate insurance cover for premises, staff, and patient activities.
7.2 CSA Ltd maintains professional indemnity and liability insurance for the nurses it provides.
7.3 The Practice agrees to indemnify CSA Ltd against any claims, losses, or damages arising from the Practice’s negligence or failure to provide a safe working environment.
8.1 CSA Ltd acts solely as an intermediary supplying nurses and shall not be liable for:
• Patient outcomes;
• Nurse conduct while under the supervision of the Practice;
• Any indirect, incidental, or consequential losses.
8.2 The Practice acknowledges that CSA Ltd is not responsible for any claims resulting from the Practice’s operational procedures or acts of the nurse while on assignment.
9.1 CSA Ltd may terminate nurse provision immediately in cases of unsafe conditions, repeated non-payment, or breaches of these Terms.
9.2 The Practice may terminate nurse assignments by providing written notice in accordance with agreed notice periods.
10.1 These Terms and Conditions are governed by the laws of England and Wales.
10.2 Any disputes arising shall be subject to the exclusive jurisdiction of the courts of England and Wales.
By engaging CSA Ltd for locum or temporary dental nurses, the Practice confirms that it has read, understood, and agrees to be bound by these Terms and Conditions.
ChairSide Assist Ltd – Practice Payment Terms for Dental Practices
All dental practices using the services of ChairSide Assist Ltd are required to make payment within 14 days of the completed agency shift.
An invoice will be issued following the completed shift. Payment must be made within the agreed 14-day payment period.
This protocol applies to all dental practices using ChairSide Assist Ltd agency nursing services.
ChairSide Assist Ltd
Independent Dental Nursing Agency
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